Terms of Service
Last updated: 2 June 2026
Sprinture is a project management tool where teams plan their work with boards, tickets and sprints. The service lives on our website and is run under the name Sprinture. We are not a registered company and have no physical address. You can reach us by email at [email protected].
1. Your account
To use Sprinture you need to create an account. You are responsible for keeping your details accurate and for everything that happens under your account. Keep your login credentials to yourself and contact us straight away if you suspect someone else has accessed your account.
You must be at least 18 years old, or have permission from a guardian, to use the service.
2. How you may use the service
Use Sprinture in a fair and lawful way. That means you must not:
break the law or infringe anyone else's rights,
upload malicious code or try to access parts of the service you are not entitled to,
disrupt or overload the service, or
store or share unlawful or harmful content.
3. Companies, teams and invited members
When you register you create a company in Sprinture. Within that company you can create teams and projects and invite others. If you invite colleagues, you are responsible for having the right to share their details, such as their name and email.
4. Payment and subscription
Sprinture is sold as a subscription. Payment is handled by our payment provider, Stripe, and you authorise the amount to be charged automatically each period until you cancel. The subscription therefore renews on its own at the end of each period.
How many seats and projects you can use depends on the plan you choose. You can cancel whenever you like, and cancellation takes effect at the end of the period you have already paid for, and we do not refund started periods except where the law requires it. If we change the price, we will let you know in good time before it takes effect.
5. Your content
Everything you and your team put into Sprinture, such as tickets, comments, files and the like, is yours. You keep all rights to it. You grant us only the limited permission needed to host, store and display your content so that we can run and improve the service for you. We do not use it for anything else.
6. Data protection (GDPR)
We handle personal data in line with the GDPR (Regulation (EU) 2016/679) and Swedish data protection law. We only collect what we need to run the service.
There are two roles to be aware of:
For account data, such as your name, email and billing details, we are the controller. We process it to provide the service (performance of our contract with you), to keep the service secure and working (our legitimate interest), and to meet legal obligations such as accounting.
For the content you add to the service on behalf of your team, we act as a processor and handle it only on your instructions, as set out in these terms.
7. Where your data is stored
Your data is stored within the EU, in data centres located in Finland. We use a small number of trusted sub-processors to run the service, including a cloud hosting provider, Stripe for payments, and an email delivery provider. If any data is ever transferred outside the EU/EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses. We can provide a current list of sub-processors on request.
8. Your rights
Under the GDPR you have the right to access the personal data we hold about you, to have inaccurate data corrected, to have your data erased, to restrict or object to processing, and to receive your data in a portable format. Where our processing is based on your consent, you can withdraw it at any time.
To exercise any of these rights, email us at [email protected] and we will help you. If you believe we are handling your data incorrectly, you can also lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or your local supervisory authority.
9. Security and breaches
We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access controls and regular monitoring. No service can be completely secure, but if a personal data breach occurs that is likely to affect your rights, we will notify the relevant supervisory authority and, where required, you, without undue delay.
10. Deleting your account
You can delete your account at any time from your profile in the service. What happens depends on your role:
If you are the owner of the company, the whole company is deleted along with its teams and projects, and any active subscription is cancelled. The people you invited then lose their access.
If you are a member of someone else's company, you are simply removed from it. Everything else carries on for the others.
When an account is deleted we remove your personal data and content. Some data may remain for a short time in encrypted backups before being overwritten, or for as long as the law requires us to keep it (for example for accounting). While your account is active you can export your content from within the service.
11. How long we keep data
We keep personal data only for as long as we need it to provide the service and to meet our legal obligations. After that, we delete or anonymise it.
12. Availability
We do our best to keep Sprinture running around the clock, but we cannot promise the service is always available. Sometimes we need to carry out maintenance or change features. The service is provided "as is", and we are not liable for indirect damages or lost data beyond what the law requires.
13. Changes to these terms
We may update these terms from time to time. When we do, we update the date at the top and let you know of any significant changes. If you keep using Sprinture after a change takes effect, you agree to the new version.
14. Law and contact
These terms are governed by Swedish law and any disputes will be settled by the Swedish courts. If you have questions about the terms, the service or your data, email us at [email protected].
